Privacy Policy — Revion

Revion (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or otherwise interact with us.

If you have questions, contact us at revionus.sav@gmail.com

1) Who we are
Revion operates an online store offering fitness products and accessories. We are the data controller for the personal information described in this Policy (except where a service provider acts as a separate controller).

Website: https://revion-pro.com/
Contact email: revionus.sav@gmail.com

We host our store on an e-commerce platform (e.g., Shopify), which provides the online platform that allows us to sell our products. Your data may be stored through our platform provider’s data storage and databases. They store your data on secure servers behind a firewall.

2) What we collect
We collect information directly from you, automatically when you use our site, and from third parties. The categories of data we may collect include:

A. Identifiers & contact details
Name, shipping/billing address, email, phone number, order number, account credentials.

B. Commercial information
Products viewed or added to cart, purchase/return history, discount codes, customer service history.

C. Payment information
Payment method, last 4 digits of card and token (full card data is handled by our payment processor and not stored by us).

D. Device & usage data (internet activity)
IP address, device/browser type, pages viewed, links clicked, referring URL, approximate location (city/country), session logs, cookies and similar technologies.

E. User content & preferences
Product reviews, survey responses, support messages, preferences (e.g., marketing).

F. Inferences
Preferences or interests derived from the above (e.g., product affinity).

We collect the above from: you (checkout, account, forms), your device (cookies/pixels), our platform and service providers (analytics, payments, fulfillment, marketing), and publicly available sources (to prevent fraud).

3) Why we use your information (purposes & legal bases)
Order processing & account management
To process payments, fulfill and deliver orders, provide invoices, returns/exchanges, and customer support.
Legal bases (GDPR): performance of a contract; legitimate interests; legal obligation (tax/records).

Customer support & communications
To respond to inquiries and send service messages (order/shipping updates, policy or security notices).
Legal bases: performance of a contract; legitimate interests.

Personalization, analytics & improvement
To understand site usage, improve our products/services, and fix issues.
Legal bases: legitimate interests; consent (where required for cookies/analytics).

Marketing & advertising
To send newsletters and show relevant ads (including retargeting). You can opt out anytime.
Legal bases: consent (email/SMS where required); legitimate interests.

Security & fraud prevention
To detect, prevent, and investigate fraud or abuse.
Legal bases: legitimate interests; legal obligation.

Compliance
To comply with laws, regulations, tax and accounting obligations, and law-enforcement requests.
Legal bases: legal obligation.

4) Cookies & similar technologies
We use cookies, pixels, and similar tools to:
• keep your session and cart;
• analyze traffic and performance;
• personalize content; and
• measure/serve advertising.

You can manage cookies via our cookie banner (where shown) and your browser settings (blocking may affect site functionality). We may use analytics (e.g., Google Analytics) and advertising pixels (e.g., Meta/Instagram, Google Ads). These partners may set cookies and collect device/usage data for measurement and interest-based advertising. See “Your rights & choices” below to opt out of targeted ads.

Do Not Track: We currently do not respond to browser DNT signals due to the lack of a common standard.

5) How we share information
We share the categories of data listed above with the following types of partners for the purposes described:
• Service providers / processors: e-commerce platform (store hosting), payment processors, fraud tools, fulfillment/warehousing, shipping carriers, customer support tools, email & SMS providers, analytics, and advertising/retargeting partners.
• Business transfers: In connection with a merger, acquisition, financing, or sale of assets.
• Legal & compliance: To comply with law or protect rights, safety, and security.

Targeted advertising & “sale/share” (US CPRA/CCPA): We may disclose identifiers, device data, and internet activity to advertising partners to show personalized ads. Under some state laws, this may be considered a “sale” or “sharing.” See “Your rights & choices” to opt out.

We do not sell personal information for money. We do not knowingly sell or share the data of children.

6) Retention
We keep personal information only as long as necessary for the purposes above:
• Orders & accounting records: typically 7 years